Customer Segment Analyst-Longmont

170991 Staff Analyst, Customer Segment Manager (Open)

Seagate delivers advanced digital storage solutions to meet the needs of today’s consumers and tomorrow’s applications. Through technology, leadership and innovation, Seagate continues to help individuals and businesses maximize the potential of their digital content in an ever-evolving, on-demand world.

Seagate Business Operations is seeking a Customer Segment Manager to join our team to be responsible for analyzing customer demand patterns, future trends, market competition, and company product mix and revenue strategies in making recommendations to optimize product supply. This high-profile, high impact position will directly impact global sales and product offerings. This role is located at our Longmont, CO office.

This is a great opportunity for someone who...

  • Maintains complete knowledge and understanding of key customer's forecasting, sales ' revenue plans and manufacturing/material management.
  • Performs data and information analysis leading to business decisions or recommendations. Frequently includes preparation of reports and other documents.
  • Has wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
  • Determines methods and procedures on new assignments and may coordinate activities of other personnel.
  • Conducts ongoing analysis and interpretation of customer consumption and fulfillment adjustments to determine trended future requirements.
  • Acts as primary source to the customer teams in the consolidation of product fulfillment and communicating changes/ alternatives to the customer teams.
  • Identifies and negotiates constraints in production capabilities regarding configuration, material, and technical issues.
  • Applies knowledge of internal product and revenue strategies, interacts with Seagate internal sales force to achieve a balanced strategy in fulfilling customer delivery requirements.
  • Manages the pilot/risk build and new product transition to ensure product fulfillment meets customer delivery requirements


Required Qualifications:

  • BS/BA degree in Economics, Finance, Sales Operations, or related field and/or MBA preferred
  • 10+ years experience in business/financial planning and analysis, preferably supporting product management or sales functions and/or a uniquely related set of combined skills and training.
  • Strong presentation and communication skills required to communicate with senior business executives and stakeholders.
  • Very strong analytical, data processing and problem-solving skills.
  • Ability to distill and synthesize insights from analysis to the right level of detail
  • Ability to travel up to 20% (domestic)
  • Strong Excel, PowerPoint and Tableau


Demonstrable ability to:

  • Be results-oriented to achieve defined business objectives
  • Manage multiple projects and stakeholders simultaneously, balancing priorities effectively
  • Identify relevant and effective data sources with tenacity, proposing solutions to identified issues
  • Meet deadlines and work under pressure with limited supervision


Preferred Qualification:

  • APICS certification
  • Six Sigma certification
  • Experience with forecast and planning systems.


Our culture is focused on our Corporate Values --People, Customer Success, Excellence, Innovation, Teamwork, Openness, Social Responsibility and Sustained Profitability. Join a worldwide team of talented, collaborative, innovative people who thrive in a work environment where people can share knowledge and learn from one another. You won’t find a more exciting place to build your career and challenge yourself. Accept the challenge and Go where innovation leads…Join Seagate. Apply now! Seagate Technology is committed to equal opportunity in employment and welcomes applications from all sections of the community, irrespective of sex, marital status, religious affiliation, age, disability, veteran status, or ethnic origin.

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